What the chatbot can do on a WooCommerce store
Catalog search, live stock and prices, policy answers, and a cart the shopper can fill without leaving the conversation.
Category
WooCommerce
The shopping tools.
The shopping tools, one by one
Six tools the chatbot can reach on a store, what each reads, and the one that can change something.
Carts, guests and page caching
Letting a logged-out shopper fill a cart in chat costs you their page cache. Here is exactly why, and how to opt out.
Currency, taxes and locale
Prices in chat match what your storefront would show, including your tax display setting — and why a cart may show a subtotal below its total.
Turning individual shopping tools off
Remove a tool and the chatbot is never told it exists — so it can neither call it nor send its data to your AI provider.
Running Sohay without WooCommerce
The shopping tools simply do not exist on a site without WooCommerce. Everything else works identically.
Organising articles with categories and tags
Categories build your public Knowledge Base pages. Tags route articles to specific features — including one that affects WooCommerce stores.
Give your website an assistant that answers from your content
Grounded answers, a team inbox, and store-aware tools — free on WordPress.org.
Add Sohay — FreeFree plugin · You bring your OpenAI key · Works with any theme