Turning human handoff on
Six settings under Widget Settings, and what each one is really deciding.
Category
Setup
Installation and first-run steps.
Running Sohay without WooCommerce
The shopping tools simply do not exist on a site without WooCommerce. Everything else works identically.
Turning the chat widget on and off
One checkbox controls whether the widget appears anywhere, and it is not the same thing as deactivating the plugin.
Sohay on WordPress Multisite
Every site in the network gets its own Knowledge Base, conversations, settings, and API key. Nothing is shared.
What Sohay is and how it answers questions
Sohay adds a chat widget that answers from the articles you publish, rather than from whatever the model happens to believe.
Requirements and compatibility
What your site needs before installing Sohay, and which parts are optional.
Install and activate Sohay
Installing the plugin, and what appears in your admin once it is active.
First-run setup — provider, key, model and spend cap
The four settings to fill in on AI Settings before the chatbot can answer anything.
Publish your first article and sync it
Writing the content the chatbot answers from, and the one button that makes it searchable.
Getting an API key and saving it
Where to create a key, how Sohay stores it, and why the field looks empty afterwards.
Give your website an assistant that answers from your content
Grounded answers, a team inbox, and store-aware tools — free on WordPress.org.
Add Sohay — FreeFree plugin · You bring your OpenAI key · Works with any theme