What Sohay sends to OpenAI and Google
The complete list of what leaves your site, when, and to which service — including the part that always goes to OpenAI.
Category
OpenAI
Anything specific to the OpenAI provider.
Where your API keys are stored
Encrypted at rest in your own database, masked in the admin, excluded from the REST API, and never readable back.
How the Knowledge Base answers questions
Search first, then answer. Why that ordering is what stops the chatbot inventing things.
Syncing articles to the AI index
Publishing an article is not the same as indexing it. What syncs automatically, and when to press the button.
Choosing between OpenAI and Google Gemini
Either provider can answer your chats — but Knowledge Base indexing always runs on OpenAI, whichever you pick.
Getting an API key and saving it
Where to create a key, how Sohay stores it, and why the field looks empty afterwards.
Picking a model
Start on the cheap default, and move up only when you can point at an answer that was not good enough.
Give your website an assistant that answers from your content
Grounded answers, a team inbox, and store-aware tools — free on WordPress.org.
Add Sohay — FreeFree plugin · You bring your OpenAI key · Works with any theme