The Show widget checkbox is all-or-nothing. For anything more selective there is one filter, evaluated on every request:
add_filter( 'sohaychat_should_render_widget', function ( $enabled ) {
if ( ! $enabled ) {
return false;
}
return ! is_page( 'checkout' );
} );
The one rule worth following
Respect the incoming value. Start with if ( ! $enabled ) { return false; }.
That is what keeps the admin checkbox meaningful. Without it, your filter turns the widget back on for a site owner who deliberately switched it off, and nobody will work out why.
Common cases
Off at checkout, where a chat window competing with a payment form helps nobody:
add_filter( 'sohaychat_should_render_widget', function ( $enabled ) {
if ( ! $enabled ) { return false; }
return ! ( function_exists( 'is_checkout' ) && is_checkout() );
} );
Only on the shop and product pages:
add_filter( 'sohaychat_should_render_widget', function ( $enabled ) {
if ( ! $enabled ) { return false; }
return function_exists( 'is_shop' ) && ( is_shop() || is_product() );
} );
Only on your support content:
add_filter( 'sohaychat_should_render_widget', function ( $enabled ) {
if ( ! $enabled ) { return false; }
return is_singular( 'sohaychat_kb' ) || is_post_type_archive( 'sohaychat_kb' );
} );
Off on landing pages, identified however you identify them:
add_filter( 'sohaychat_should_render_widget', function ( $enabled ) {
if ( ! $enabled ) { return false; }
return ! is_page_template( 'template-landing.php' );
} );
Where to put the code
A small plugin of your own, or a site-specific mu-plugin. A theme’s
functions.php works but ties the behaviour to the theme — switch themes and
your widget rules vanish with it.
Timing
The filter runs late enough for every standard WordPress conditional to be
available: is_page(), is_singular(), is_product(), is_checkout(), and
the rest all work as you would expect.
The performance angle
The launcher is about 8 KB and the full chat only loads when somebody clicks, so hiding the widget is not a meaningful speed optimisation on its own.
Hide it where it does not belong — checkout, landing pages, anywhere a chat window would be in the way. Do not hide it to make a page faster; there is almost nothing to gain.
Where to go next
Does Sohay slow down my site? for what the widget actually costs.
